• This conference is the perfect size! You get to hear and interact with keynote speakers and have meaningful conversations and connections that you can benefit from on an ongoing basis. Also enjoyed the flexibility of being able to pick the topics that were most relevant.
  • I really enjoyed hearing about the new and innovative ideas in the customer service profession. It is also a great way to meet fellow customer service enthusiasts and share best practices. I would thoroughly recommend this conference as a Customer Service Must.
  • Everyone has experienced the horrors of poor customer service. Building a motivated team of strong problem solvers is tough. If you are looking to create and inspire a dynamic customer service team, I highly recommend bringing the team to meet the professionals at the annual customer service conference. It has been an excellent experience.


20th Annual Conference – 2017

19th Annual Conference – 2016

18th Annual Conference – 2015

17th Annual Conference – 2014