Why Should You Attend?

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  Cultivate New Customers & Grow Your Business

  Winning future market share will require building lasting relationships with your customers through multiple channels, both digital and traditional. Identify the features, preferences and strategies for omni-channel success.

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  Transform Your Culture & Become Customer-Centric

  Shifting your organization to become more customer-centric requires complete organizational buy-in. Whatever your size, ensure a customer first organizational culture to maximize your digital and traditional customer experiences.

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  Engage In Thought Leadership With CX & EX Professionals

  This two-day event is exclusively designed for executive CX & EX practitioners. Acquire actionable insights to tackle your biggest digital and traditional customer experience challenges from the top industry professionals.

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  Meet Like Minded Professionals

  Often competitors from other regions of the country can become valuable resources for referrals and best-practices. Collaboration is the way to approach networking and it can help each other uncover ideas and spark inspiration when they get to know each other on a personal level.

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  Encounter New Vendors & Supplies

  Learn more about the current business climate from these vendors. Discovering innovative products and services for your business is necessary to stay competitive in today’s fast-paced world. Plus, these vendors who serve your industry fully grasp what is happening inside your competition.

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  Position Yourself As An Expert

  When you are active in your industry, like customer service, you can develop a reputation as an expert to your peers and your clients. Your expertise will open opportunities such as to be asked to speak at the events and to write articles for their industry publications. Clients feel good about doing business with those that are celebrated by their peers.

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  Have Fun

  Being in business should be rewarding and fun. All work and no play can get old fast. The CX & EX Conference can add a layer of enjoyment to managing your career growth by mixing a social aspect into your learning and industry branding efforts. Why stop there? Join us for a round of golf to continue the learning, networking and fun!

Top 10 Reasons

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  Venue - Lake Ontario View

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  30+ Speakers to gain insights from

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  Supporting Local Charities

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  Contact Centre Tour & Workshops

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  Round Table Talks

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  Build Your Network

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  Up To Date Relevant Content

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  Prizes

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  Delicious Menu

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  Recognition (CX Awards)